Terms & Conditions

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Welcome to Fur Free Pets. By accessing or purchasing from our website, you agree to the following Terms & Conditions. If you don’t agree, don’t use the site. Simple.

1. General Conditions

Fur Free Pets is an online store selling pet care and grooming products.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to use our products or website for any illegal or unauthorized purpose.

2. Product Information & Accuracy

We try our best to display product images, descriptions, and prices accurately.
Colors or product appearance may vary slightly due to screen differences.
Minor variations do not qualify as defects.

3. Pricing & Payments

All prices are listed in INR (₹).
Prices are subject to change without prior notice.
Payments are securely processed via trusted third-party payment gateways.
We do not store your card or payment details.

4. Shipping & Delivery

We offer shipping across India.
Delivery timelines are estimates and may vary due to location, weather, or courier delays.
Fur Free Pets is not responsible for delays caused by logistics partners.

5. Returns, Refunds & Replacements

Returns or replacements are only accepted if the product is damaged, defective, or incorrect.
You must contact us within 48 hours of delivery with clear photos or videos.
Products must be unused and in original packaging.
Refunds, if approved, will be processed to the original payment method within 5–10 business days.
Used, misused, or damaged-after-delivery products are not eligible.

6. Cancellations

Orders can only be canceled before dispatch.
Once shipped, cancellations are not possible.

7. Intellectual Property

All content on this website (logos, images, text, designs) belongs to Fur Free Pets.
You may not copy, reproduce, or misuse any content without written permission.

8. User Responsibilities

You agree to provide accurate billing, shipping, and contact information.
Any false or misleading information may result in order cancellation.

9. Limitation of Liability

Fur Free Pets is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
Our liability is strictly limited to the amount paid for the product.

10. Third-Party Services

We may use third-party tools (payment gateways, shipping partners).
We are not responsible for their independent policies or actions.

11. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Continued use of the website means you accept those changes.

13. Contact Information

For any questions or support, contact us at:
📧 [your support email here]
🌐 Fur Free Pets