Shipping Policy

Shipping Policy

Last Updated: [Add today’s date]

At Fur Free Pets, we aim to deliver your order quickly, safely, and transparently.


Shipping Locations

  • We currently ship across India only.

  • We do not offer international shipping at this time.


Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays are processed the next working day.


Delivery Time

  • Estimated delivery time is 5–9 business days, depending on your location.

  • Metro cities may receive orders faster; remote areas may take longer.

Delivery timelines are estimates, not guarantees.


Shipping Charges

  • Free Shipping on all orders
    (If this ever changes, it will be clearly mentioned at checkout.)


Order Tracking

  • Once your order is shipped, you’ll receive a tracking link via SMS or email.

  • Tracking updates depend on the courier partner and may take up to 24 hours to activate.


Delays

  • Delays may occur due to:

    • Weather conditions

    • Courier partner issues

    • High-demand periods

    • Unforeseen logistical problems

Fur Free Pets is not responsible for delays beyond our control, but we’ll assist you fully.


Incorrect Address / Failed Delivery

  • Please ensure your shipping details are accurate.

  • If an order fails due to an incorrect or incomplete address, re-shipping charges may apply.

  • Orders returned to us due to delivery failure may not be eligible for a refund.


Damaged or Missing Packages

  • If your product arrives damaged or incorrect, contact us within 48 hours of delivery with clear photos/videos.

  • Claims made after 48 hours may not be accepted.


Contact Us

For shipping-related questions, reach out to us at:
📧 [your support email here]
🌐 Fur Free Pets